Exchange and Returns

Our return policy allows you to request a return within 7 days of receiving your order. To be eligible, returned items must adhere to the following criteria:

  • Items must be returned in a clean, unworn, undamaged, and unused condition, with all tags attached and in their original packaging.
  • Proof of purchase must be provided during the return request.
  • Tudung/shawl items cannot be returned or exchanged due to hygiene reasons.
  • Items purchased during promotions or sales periods are not eligible for exchanges, returns, or refunds.
  • Returns that do not meet our policy will not be accepted.

To initiate a return, please contact us at zaryluq+customerservice@gmail.com. If your return request is approved, we will provide instructions on how and where to send your package. Please note that items returned without prior authorisation will not be accepted.

For any return inquiries, please reach out to us at zaryluq+customerservice@gmail.com.

Damages and Issues: Upon receiving your order, please inspect it carefully. If you discover any defects, damages, or incorrect items, please contact us immediately so that we can address the issue promptly.

Refunds/ to exchange: Refunds are not available, and we only facilitate exchanges for clothing items of equal value to the amount indicated on the receipt. If the chosen item exceeds the original purchase price, you will need to cover the difference. Please ensure to provide proof of purchase and ensure that the items are unused, with all tags attached. Failure to provide proof of purchase or meet our policy criteria will result in the inability to proceed with exchanges or refunds.

Once we have received and inspected your return, we will notify you and provide you with the outcome of your request. If your return is approved, you will receive a refund via your original payment method or Paynow, excluding any delivery costs incurred. Please be aware that it may take up to 14 days for the refund to appear in your account, depending on your bank's processing times.

If you have any questions regarding the return eligibility of a specific item, please don't hesitate to contact us.

Please note that sale items are not eligible for returns.

Established in 2017, Zaryluq was brought to life by its founder, who wants modest clothing to be worn confidently and become a phenomenon for everyone.

With that in mind, Zaryluq aims to challenge the present misconceptions of modest wear that should be dull and in muted colours. We offer Zaryluq Extra and Zaryluq Men, which categorise our collections to cater to various preferences.

Zaryluq Extra, with its motto "Beauty in Abundance," celebrates women in all forms and shapes, highlighting that everyone is perfect in their own way. We believe in making that perfection shine even brighter with our must-have modest wear.

On the other hand, Zaryluq Men acknowledges that wearing modestly for men has always been part of the deen and is a rising trend. Modesty in men is about how they carry themselves and project their thoughts and actions, which exudes self-respect and good manners. With our modest men's clothing collection, we emphasise dressing well, keeping it simple yet significant, so that one can wear it smartly and confidently.